Xerox Phaser 6500 Service Manual

5-8 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Print-Quality Troubleshooting
Light or Undertone Print
The overall image density is too light in all colors.
Initial Actions
• Check the Imaging Unit life counter.
• Set the print mode to Enhanced.
• Check for obstructions or debris in the beam path between the Laser and the
Imaging Units.
• Check the media settings at the Control Panel.
Troubleshooting Reference Table
Applicable Parts Example Print
Imaging Unit, PL4.1.21
Laser Unit, PL4.1.99
Dispense Assy, PL5.1.1
Toner Cartridge K, PL5.1.21
Toner Cartridge C, PL5.1.22
Toner Cartridge M, PL5.1.23
Toner Cartridge Y, PL5.1.24
Transfer Belt, PL6.1.7
IP Board, PL8.1.7
MCU Board, PL8.2.13
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the toner type.
Are the cartridges genuine Xerox?
Go to step 2. Replace with
Xerox toner.
2 Check the media condition.
Is the media the recommended
type?
Go to step 4. Replace the
media, then go
to step 3.
3 Is the image printed correctly? Complete Go to step 4.
4 Check the print mode.
Is the Standard Mode selected?
Select
Enhanced
Mode, then go
to step 5.
Go to step 6.
5 Is the image printed correctly? Complete Go to step6.
Light or Undertone Print
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Xerox Phaser 6500 Specifications

General

Monthly Duty Cycle	Up to 40, 000 pages
Duplex Printing	Manual
Print Technology	Laser
Maximum Print Resolution	600 x 600 x 4 dpi
First Page Out Time	As fast as 12 seconds
Connectivity	USB 2.0, Ethernet
Paper Capacity	250 sheets + 1 sheet bypass tray
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 24 ppm (color) / Up to 24 ppm (black)