Xerox Phaser 6500 Service Manual

3-56 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
Mail Size Error / File Size Error
Applicable Error Codes
• 016-985 / 016-986
Out of Memory
Applicable Error Codes
• 017-970 / 017-975 / 017-976 / 017-977 / 017-978 / 017-987 / 017-989 /
033-503 / 033-513 / 033-788
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board (ESS) (SFP PL8.1.7; MFP
PL8.1.2)
■ “Map 3 - SFP IP Board, LVPS, and Drive”
on page 10-8
■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Turn the power Off and On.
Does the error still occur when turning
On the power?
Go to step 2. Complete.
2 Try a smaller or different file to
determine if the file data is too large
or corrupt.
Does the error still occur when turning
On the power?
Go to step 3. Complete.
3 Reseat the IP Board. (SFP, page 8-120;
MFP, page 8-144)
Does the error still occur when turning
On the power?
Replace the IP
Board. (SFP,
page 8-120;
MFP,
page 8-144)
Complete.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ IP Board (ESS) (SFP PL8.1.7; MFP
PL8.1.2)
■ Optional Memory Card (SFP
PL8.1.15; MFP PL8.1.4)
■ “Map 3 - SFP IP Board, LVPS, and Drive”
on page 10-8
■ “Map 8 - MFP LVPS, IP Board, and
Drive” on page 10-17
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Xerox Phaser 6500 Specifications

General

Monthly Duty Cycle	Up to 40, 000 pages
Duplex Printing	Manual
Print Technology	Laser
Maximum Print Resolution	600 x 600 x 4 dpi
First Page Out Time	As fast as 12 seconds
Connectivity	USB 2.0, Ethernet
Paper Capacity	250 sheets + 1 sheet bypass tray
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 24 ppm (color) / Up to 24 ppm (black)