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Xerox Phaser 6500 Service Manual

Xerox Phaser 6500
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Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-101
Error Messages and Codes
6 Using the Printer Diagnostics, test the
operation of the Motor Subassembly:
Engine Diag > Motor Test > Sub
Motor FULL 2.
During this check, cheat the interlock
switch (Interlock Harness Assy).
Does the Motor Subassembly operate
properly?
Go to step 7. Go to step 19.
7 Check the paper feeding.
Is the paper fed from the Tray 2?
Go to step 12. Go to step 8.
8 Check after resetting the Guide Sides
and End Guide on the Tray 2.
Reset the Guide Sides and End Guide,
and reseat the Tray2 to the printer
correctly.
Does the error still occur when
printing?
Go to step 9. Complete.
9 Check the Separator Holder Assy on
the Tray 2 for shape and rotation.
Pull Tray 1 out from the printer.
Is the Separator Holder Assy not
contaminated and/or damaged, and
rotated smoothly?
Go to step 10. Replace the
Separator
Holder Assy.
(page 8-6)
10 Check the Feed Roller Assy for shape
and rotation
Pull the Tray 2 out from the printer.
Is the Feed Roller Assy not
contaminated and/or damaged, and
rotated smoothly?
Go to step 11. Replace the
Feed Roller
Assy.
(page 8-9)
11 Using the Printer Diagnostics, test the
operation of the Tray 2 Feed Solenoid:
Engine Diag > Motor Test > Tray2
Feed Solenoid (Auto)
During this check, cheat the interlock
switch (Interlock Harness Assy).
Does the Tray 2 Feed Solenoid operate
properly?
Replace the
Optional
Cassette Assy
250.
Go to step 22.
12 Using the Printer Diagnostics, test the
operation of the Tray 2 Turn Clutch:
Engine Diag > Motor Test > Tray2
Turn Roll
During this check, cheat the interlock
switch (Interlock Harness Assy).
Does the Tray 2 Turn Clutch (Drive
Clutch Assy) operate properly?
Go to step 13. Go to step 26.
Troubleshooting Procedure (continued)
Step Actions and Questions Yes No

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Xerox Phaser 6500 Specifications

General IconGeneral
Monthly Duty CycleUp to 40, 000 pages
Duplex PrintingManual
Print TechnologyLaser
Maximum Print Resolution600 x 600 x 4 dpi
First Page Out TimeAs fast as 12 seconds
ConnectivityUSB 2.0, Ethernet
Paper Capacity250 sheets + 1 sheet bypass tray
Supported Operating SystemsWindows, Mac OS, Linux
Print SpeedUp to 24 ppm (color) / Up to 24 ppm (black)

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