Xerox Phaser 6500 Service Manual

3-156 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Error Messages and Codes
2 Check the toner type.
Is XEROX Toner installed?
Go to step 3. Verify that the
non-Xerox
toner in use is
compatible
with the
Phaser 6500/
WorkCentre
6505 printers.
3 Reseat the Toner Cartridge (Y, M, C or
K), and check that the lock key is in the
lock position.
Does the error still occur when the
power is turned Off and On?
Go to step 4. Complete.
4 Replace the Toner Cartridge (Y, M, C or
K), and check that the lock key is in the
lock position. (page 8-12)
Does the error still occur when the
power is turned Off and On?
Go to step 5. Complete.
5 Check the connectors between the
MCU Board and CRUM Connector.
Are P/J31 and P/J311(Y), P/J312(M), P/
J313(C), P/J314(K) connected
correctly?
Go to step 7. Reconnect
P/ J31 and/or
P/J311 (Y),
P/J312 (M),
P/J313 (C),
P/J314 (K)
securely, then
go to step 6.
6 Does the error still occur when the
power is turned Off and On?
Go to step 7. Complete.
7 Check the Toner CRUM Harness Assy
for continuity.
Disconnect J31 from the MCU Board.
Disconnect J311, J312, J313, and/or
J314 from the CRUM Connector.
Is each cable of J31 <=> J311/J312/
J313/J314 continuous?
Go to step 8. Replace the
Toner CRUM
Harness Assy
(Y, M, C or K).
8 Check the output power of CRUM
Connector (Y, M, C or K).
Disconnect P/J31 on the MCU Board.
Is the voltage across ground <=>
P31-3(Y), -7(M), -11(C), -15(K) on the
MCU Board, about +3.3VDC?
Replace the
CRUM
Connector (Y,
M, C or K).
Replace the
MCU Board.
(SFP,
page 8-138;
MFP,
page 8-160)
Troubleshooting Procedure (continued)
Step Actions and Questions Yes No
http://www.manuals4you.com

Xerox Phaser 6500 Specifications

General

Brand	Xerox
Model	Phaser 6500
Category	Printer
Language	English