Xerox Phaser 6500 Service Manual

5-26 Xerox Internal Use Only Phaser 6500/WorkCentre 6505 Service Manual
Print-Quality Troubleshooting
4 Check the paper being used.
Is it approved paper?
Go to step 6. Load supported
media, then go
to step 5.
5 Is the image printed correctly? Complete Go to step 6.
6 Print an Engine Test print
(page 4-47).
Is the test print printed correctly?
Replace the IP
Board
(page 8-120).
Go to step 7.
7 Check the transfer belt surface.
Is there any damage on the surface
of the transfer belt?
Replace the
Transfer Belt
(page 8-112).
Go to step 8.
8 Check the Transfer Belt high-voltage
connections.
Are the contacts on the Transfer Belt
and springs damaged or dirty?
Clean or
replace the
Transfer Belt
contacts or
spring(s).
Go to step 9.
9 Check the Imaging Unit high-
voltage connections.
Are the contacts on the Imaging
Unit, and springs damaged or dirty?
Clean and/or
replace the
Imaging Unit
or spring(s).
Go to step 10.
10 Reseat the Imaging Unit.
Is the image printed correctly?
Complete Go to step 11.
11 Reseat and lock the Toner
Cartridges.
Is the image printed correctly?
Complete Go to step 12.
12 Reseat the Fuser.
Is the image printed correctly?
Complete Go to step 13.
13 Reseat all MCU Board connectors.
Is the image printed correctly?
Complete Go to step 14.
14 Reseat all IP Board connectors.
Is the image printed correctly?
Complete Go to step 15.
15 Open and close the Front Cover to
reseat the Transfer Belt.
Is the image printed correctly?
Complete Go to step 16.
16 Check the connections between the
Laser Unit and MCU Board.
Are P/J40, P/J 41, P/J411 and P/J
412 connected correctly?
Go to step 18. Reconnect the
connectors
securely, then
go to step 17.
17 Is the image printed correctly? Complete Go to step 18.
18 Replace the Imaging Unit
(page 8-7).
Is the image printed correctly?
Complete Go to step 19.
19 Replace the IP Board (page 8-120).
Is the image printed correctly?
Complete Go to step 20.
Troubleshooting Procedure (continued)
Step Actions and Questions Yes No
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Xerox Phaser 6500 Specifications

General

Brand	Xerox
Model	Phaser 6500
Category	Printer
Language	English