Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-47
016-502
Flash ROM Verification Error
016-502
Job canceled. Power Off/On the
Printer.
<Download Verify Error>
Cause:
Flash verify error in download.
FIP 1. 15
016-503
Network Error 016-503
Unable to resolve Email SMTP
Server host name. Please check
the SMTP and DNS Server set-
tings, or contact your System
Administrator.
Job canceled.
*Caution screen with Close
button
<SMTP Server Address Resolution Fail
for Maillib>
Cause:
SMTP server name resolution for email
send failed.
FIP 1. 16
016-504
Network Error 016-504
Unable to resolve Email POP3
Server host name. Please check
the POP3 and DNS Server set-
tings, or contact your System
Administrator.
Job canceled.
*Caution screen with Close
button
<POP Server Address Resolution Fail for
Maillib>
Cause:
POP3 server name resolution for email
send failed.
FIP 1. 17
016-505
Network Error 016-505
Email POP3 Server Login Error.
Please check the POP3 Server
settings and confirm the login
details, or contact your System
Administrator.
Job canceled.
*Caution screen with Close
button
<POP Authentication Fail for Maillib>
Cause:
Cannot login to POP3 server to send
email.
FIP 1. 18
Status
Code
(3615)
LCD Display Name/Description of Error FIP