Xerox WorkCentre 3615

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-117
118-311
Google Cloud Print Software
Error 118-311
A critical internal error has
occurred.
Power Off/On the Printer.
Contact customer support if the
issue reoccurs.
<Google Cloud Print Software Error>
Cause:
A critical internal error has occurred.
FIP 1. 336
123-314
Control Panel Error 123-314
Power Off/On the Printer.
If this failure occurs again,
please contact customer sup-
port.
<Panel Power On Error>
Cause:
Communication error at panel power
on.
Startup sequence does not start from
AIOC within 1 minute after panel
power on.
FIP 1. 337
123-333
Control Panel Error 123-333
Power Off/On the Printer.
If this failure occurs again,
please contact customer sup-
port.
<Panel FW transmission error>
Cause:
An error which occurred when the
Panel Main FW transmission was per-
formed from ESS.
FIP 1. 338
123-399
Control Panel Error 123-399
Power Off/On the Printer.
If this failure occurs again,
please contact customer sup-
port.
<Panel Device Reboot Error>
Cause:
An error which was caused by an unex-
pected reboot, such as reboot due to
static electricity.
FIP 1. 339
131-397
Network Error 131-397
Power Off/On the Printer.
If this failure occurs again,
please contact customer sup-
port.
<File2Net Fatal Error>
Cause:
File2Net fatal error. S/W bug.
FIP 1. 340
131-398
Network Error 131-398
Power Off/On the Printer.
If this failure occurs again,
please contact customer sup-
port.
<SMB client Fatal Error>
Cause:
SMB Client fatal error.
FIP 1. 341
131-399
Network Error 131-399
Power Off/On the Printer.
If this failure occurs again,
please contact customer sup-
port.
<FTP client Fatal Error>
Cause:
FTP Client fatal error.
FIP 1. 342
Status
Code
(3615)
LCD Display Name/Description of Error FIP