Xerox WorkCentre 3615 Service Manual

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-345
The slave file server
settings are different
(bindery service
mode).
Use PCONSOLE from the workstation to
check that Defined by Other Settings is
displayed for the printer type in Print
Server Information > Printers >
Environment Settings for Printer xxx.
If it is not set to Defined by
Other Settings, change it to
Defined by Other Settings and
then reflect the setting
parameters.
The sheet number of
the print data is
different from the
sheet number that has
been set in the printer.
Use NWADMIN from the workstation to
select a target printer and then check
that the start sheet number in the
environment settings is the same as the
number of the print data.
Use NWADMIN from the
workstation to match the
number for Start Sheet with the
number of the print data in the
environment settings for the
target printer.
IPX checksum level
settings are different.
Use the set command in the file server
console screen to check the IPX checksum
is not set to Level 2.
Enter the following command in
the file sever console screen to
set the IPX checksum to Level 0
or Level 1. set Enable IPX
Checksum = x
(x:0 or 1)
NCP packet signature
level settings are
different.
Use the set command in the file server
console screen to check the NCP packet
signature is not set to Level 3.
Enter the following command in
the file sever console screen to
set the NCP packet signature to
Level 0, 1, or 2 and then restart
the file server. set NCP Packet
Signature Option = x (x:0, 1, or
2)
The default device
name setting is wrong.
Print "Configuration Report" to check the
lower 6-digit (3 bytes) of the Ethernet
address.
1. Use a correct Ethernet
address to set the device name.
2. Set the device name to other
than the default value.
No directory tree
name is set.
Print the "Configuration Report" to check
if a tree name is set.
Set a tree name.
Context is not set in
place.
Print the "Configuration Report" to check
if a Context is set.
Set the Context.
Another printer object
has been connected.
Use NWADMIN from the workstation to
check that a correct object has been
allocated in the Layout Information of
the desired print server.
1. Use the Centre Ware Utilities
CD-ROM from the workstation
to set the file server
name/tree/context/operation
mode correctly.
2. Use the Centre Ware Internet
Services from the workstation to
set the file server
name/tree/context/operation
mode correctly.
Cause: Check Method Action

Xerox WorkCentre 3615 Specifications

General

Print Technology	Laser
Print Resolution	Up to 1200 x 1200 dpi
Fax	Yes
Duplex Printing	Yes
Functions	Print, Copy, Scan, Fax
Processor	533 MHz
Memory (Standard)	256 MB
Paper Output	250 sheets
Fax Speed	33.6 kbps
Print Speed	47 ppm
Scan Resolution	600 x 600 dpi
Automatic Document Feeder	50 sheets
Connectivity	Ethernet
First Page Out Time (Copy)	8.5 seconds
Paper Capacity	250 sheets
Network Connectivity	Ethernet
Operating System Compatibility	Windows, Mac, Linux