Xerox WorkCentre 3615 Service Manual

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-351
At Printing
When Hard Disk or Memory is set for lpd (Spool)
• When the machine starts receiving print data and the print data size is larger than the
HDD spool area or remaining memory capacity, the print data will not be received.
If the print data exceeds the receiving capacity, some computers will resend data immediately. In this
case, he computer may look like it has hanged. To correct this, cancel the sending of print data at the
computer.
When No Spooling is set for lpd (Spool)
• When a print request is received from a computer, the print requests from other
computers cannot be received.
When a computer IP Address or name has been changed
• When the IP Address or the name of the computer has been changed, the inquiry and
cancellation of processes from the machine cannot be performed properly. With no print
data stored in the machine receiving buffer, turn the machine OFF and ON.
The print cancellation/forced output processes of the print data stored in the machine receiving buffer
can be done from the machine Operation Panel. Refer to "11 Job Check" in "User Guide" for more
information on how to operate.
Check Flow at CentreWare Internet Services Failure
The following describes the situations and corrective actions when a failure occurs when "CentreWare
Internet Services" is used.
Symptoms Action
Unable to connect to Centre Ware
Internet Services.
Check that the machine is operating properly. Check that
the machine is turned ON.
Same as above
Check that "Internet Services" is activated.
Print the "Configuration Report".
Same as above
Check that the Internet address has been entered
properly. Check the Internet address again. When unable
to connect, enter the IP Address and connect again.
Same as above
Check to see if a proxy server is used. Connection might
not be possible depending on the Proxy Server. When
proxy server is not used, set the Web browser to "Do not
use proxy server" or set the used address to "Do not use
proxy server".

Xerox WorkCentre 3615 Specifications

General

Print Technology	Laser
Print Resolution	Up to 1200 x 1200 dpi
Fax	Yes
Duplex Printing	Yes
Functions	Print, Copy, Scan, Fax
Processor	533 MHz
Memory (Standard)	256 MB
Paper Output	250 sheets
Fax Speed	33.6 kbps
Print Speed	47 ppm
Scan Resolution	600 x 600 dpi
Automatic Document Feeder	50 sheets
Connectivity	Ethernet
First Page Out Time (Copy)	8.5 seconds
Paper Capacity	250 sheets
Network Connectivity	Ethernet
Operating System Compatibility	Windows, Mac, Linux