April 2017
2-516
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
116-390, 116-391
Launch Issue
Status Indicator RAPs
116-390 ROM and NVM Version Mismatch RAP
116-390 Incompatible versions of the standard ROM and NVM were detected.
Procedure
Perform the steps that follow:
1. Initialize the NVM, refer to dC301 NVM Initialization.
NOTE: Inform the customer that this will clear all address information.
2. Reload the software, GP 4.
116-391 Illegal Code RAP
116-391 Country code/territory code/paper size group setting error detected.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. If the fault persists, enter dC131. Ensure NVM values 700-165, 700-338 and 700-402 are
correct. Change the values as necessary.