Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual2-110
093-922
Low Toner Density 093-922
Remove Toner, Shake Cartridge
and Reinstall.
<Toner Low Density>
Cause:
Low concentration of the Toner was
detected.
FIP 1. 294
093-925
Toner Chip Error 093-925
Open the Front Cover.
Then reseat/replace the Car-
tridge.
<Toner CRUM Error>
Cause:
The Toner CRUM error was detected.
FIP 1. 295
093-926
Invalid Toner Cartridge 093-
926
Open the Front Cover.
Then reseat/replace the Toner
Cartridge.
<Toner CRUM ID Error>
Cause:
The Toner CRUM ID error was
detected.
FIP 1. 295
093-928
Toner Type Error 093-928
Open the Front Cover.
Then reseat/replace the Car-
tridge.
<Toner Type Error>
Cause:
The Toner Type Error was detected.
FIP 1. 295
093-933
Toner Empty 093-933
Open the Front Cover.
Then replace the Toner Car-
tridge.
<Toner Life Over>
Cause:
It was detected that the Toner Car-
tridge needed to be replaced soon.
FIP 1. 296
093-973
Toner Cartridge Missing 093-
973
Open the Front Cover.
Then insert the Toner Cartridge.
<Toner Detached>
Cause:
It was detected that the Toner CRUM
is not at the specified position. (Loose
CRUM)
FIP 1. 295
116-210
USB Host Error 116-210
Power Off/On the Printer.
If this failure occurs again,
please contact customer sup-
port.
<USB Host Error>
Cause:
Fatal error of USB Host driver.
FIP 1. 297
116-312
Device Memory Error 116-312
Power Off/On the Printer.
If this failure occurs again,
please contact customer sup-
port.
<Encryption Key Error>
Cause:
Encryption key mismatch.
FIP 1. 298
Status
Code
(3615)
LCD Display Name/Description of Error FIP