Xerox WorkCentre 3615

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-115
116-722
WSD Scan Destination Error
116-722
Job canceled.
Check Destination PC and
Restart Scan Job.
*Caution screen with Close
button
<WSD (Web Services on Device) Scan
destination error>
Cause:
The scan job cannot be executed on
the device-driven Web Services on
Device Scan, because the destination
PC has been stopped.
FIP 1. 322
116-987
Scanner Error 116-987
Power Off/On the Printer.
If this failure occurs again,
please contact customer sup-
port.
<Fatal Error Related to Format Library>
Cause:
S/W bug.
FIP 1. 323
117-315
Fax EEPROM Error 117-315
Power Off/On the Printer.
If this failure occurs again,
please contact customer sup-
port.
<EEPROM Driver Error>
Cause:
EEPROM Driver program error.
FIP 1.324
117-321
Device Memory Error 117-321
A faulty Device Memory has
been detected.
Power Off/On the Printer.
<Device Memory Error >
Cause:
SD CARD Type Invalid.
FIP 1. 327
117-331
Controller Error 117-331
Restart the printer.
Contact customer support if this
failure is repeated.
<IPS Error>
Cause:
In relation to IPS, the following inter-
nal error has occurred.
• -OS function return value error
•-DSP program load fail
FIP 1. 326
117-338
XXXXXXXXXXXXXXXX
To enable Device Memory,
power off/on the printer.
<Enable Device Memory Error >
Cause:
Invalid, although SD CARD was
detected.
FIP 1. 327
117-340
Fax Controller Error 117-340
Power Off/On the Printer.
If this failure occurs again,
please contact customer sup-
port.
<Controller Error>
Cause:
HOOK task error.
FIP 1. 328
Status
Code
(3615)
LCD Display Name/Description of Error FIP