NEC Univerge SV8100 - Page 153

UNIVERGE SV8100 Issue 10.1
Programming Manual 2 - 117
Conditions
None
Feature Cross Reference
 Automatic Call Distribution (ACD)
12
Change Agent ACD Group by
Supervisor
When using service code 669 to
change an agent ACD group, the
supervisor must enter a 2-digit number
for the group. For example, to change
to ACD group 4, the entry would be 669
04.
MLT 769 669
20-13-33
13
ACD Agent Changing Own ACD
Group
Using this service code, an ACD Agent
can reassign themselves to another
ACD Group.
MLT 775 670
20-13-33
 MLT = Multiline Terminal
 SLT = Single Line Telephone
Input Data
Item
No.
Item Terminals
Default
(OT)
Default
(AU)
Related
Program