Issue 10.1 UNIVERGE SV8100
2 - 496 Program 41 : ACD Setup
Description
Use Program 41-12: Night Announcement Setup to define the night announce
voice resource and sending time for each ACD group. Night announcement
availability depends on the setting in Program 41-03-02. The night announcement
function is not available for ACD pilot number calls.
Conditions
The Night Announcement function is not available for ACD pilot number call.
Feature Cross Reference
Automatic Call Distribution (ACD)
Program 41 : ACD Setup
41-12: Night Announcement Setup
Level:
SA
Input Data
ACD Group Number 01~64
Item
No.
Item Input Data Default
01
Night Announcement Source Type
0=ACI
1=VRS
0
02
Night Announcement ACI Port Number
Only used when PRG 41-12-01 is set to 0.
0~96
0 = No Setting
0
03
ACD Night Announce Sending Time
Only used when PRG 41-12-01 is set to 0.
0~64800 (sec)
0 (OT)
30 (AU)