Issue 10.1 UNIVERGE SV8100
2 - 124 Program 11 : System Numbering
Description
Use Program 11-17: ACD Group Pilot Number to assign the ACD Master Number for
each ACD Group. This is the number a user dials to transfer calls to the ACD Group.
Normally, you should use unassigned extension numbers for the master number. If
you want to use an extension number which, by default, has a port number assigned
(For example: in the 101~199, 3101~3257), first remove the default assignment. For
example, to use extension number 125 as an ACD Master Number, first give
extension port 025 a different assignment.
Conditions
None
Feature Cross Reference
Automatic Call Distribution (ACD)
Multiple Directory Numbers/Call Coverage Keys
Program 11 : System Numbering
11-17 : ACD Group Pilot Number
Level:
IN
Input Data
ACD Group Number 01~64
Item
No.
ACD Group Pilot Number Default
01 Dial (Up to eight digits) ACD Group 1 ~ 64 = Not Assigned
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