UNIVERGE SV8100 Issue 10.1
Programming Manual 2 - 505
Description
Use Program 41-18: ACD Agent Identity Code Setup to define the ACD Agent Identity
Code Table.
Program 41 : ACD Setup
41-18: ACD Agent Identity Code Setup
Level:
SA
Input Data
AIC Table No. 001~512
Item No. Item Input Data Default
01
ACD Agent Identity Code
Up to four digits
No Setting
02
Default ACD Group Number
0~64
0 = No Setting
0
03
ACD Group Number in Mode 1
0~64
0 = No Setting
0
04
ACD Group Number in Mode 2
0~64
0 = No Setting
0
05
ACD Group Number in Mode 3
0~64
0 = No Setting
0
06
ACD Group Number in Mode 4
0~64
0 = No Setting
0
07
ACD Group Number in Mode 5
0~64
0 = No Setting
0
08
ACD Group Number in Mode 6
0~64
0 = No Setting
0
09
ACD Group Number in Mode 7
0~64
0 = No Setting
0
10
ACD Group Number in Mode 8
0~64
0 = No Setting
0