Issue 10.1 UNIVERGE SV8100
2 - 492 Program 41 : ACD Setup
Description
Use Program 41-09: ACD Overflow Table Setting to define the ACD group to which
a call is transferred when overflow occurs.
Conditions
None
Feature Cross Reference
Automatic Call Distribution (ACD)
Program 41 : ACD Setup
41-09: ACD Overflow Table Setting
Level:
SA
Input Data
ACD Group No. 01~64
Priority Order Number 1~7
Item
No.
Item Inpu Data Default
01
Transfer ACD Group Number with
Overflow
0~65 (0 = No Setting)
65 = In-Skin Voice Mail Integration
0