Programming Manual 2 - 483
Program
41
Description
In Program 41-01: System Options for ACD define the system options for
the ACD feature.
Conditions
None
Feature Cross Reference
Automatic Call Distribution (ACD)
Program 41 : ACD Setup
41-01: System Options for ACD
Level:
IN
Input Data
Item
No.
Item Input Data Default
01
System Supervisory
Extension
Up to eight digits (0~9, , #)
No Setting
02
Login ID Code Digit
0~20
(0 = No Login ID)
0
03
ACD MIS Connection Ports
0=None
3 = LAN (CD-CP00)
0
04
ACD-MIS Command
Notification when a BT
Message is returned
0 = Notifies
1 = No notification
0
05
ACD MIS Output Format
Select incoming DDI format
which is used in ACD-MIS
output (P events).
0 = Classic
1 = 8-digit DDI Field
2 = Extra DDI Event
3 = XML Format
0