e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
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[4412] Double-sign encoding error
[4611] Font download failure (reached the registration limit)
[4612] Font download failure (HDD full)
[4613] Font download failure (others)
[4621]Font deletion failure
Check item Measures
Setting Check if the file to be printed is broken. Perform printing again
or use another printer driver.
• Network print: Perform the print job in error again, or use
another printer driver (e.g.; PS3, Universal).
• Direct print: Check if the file is corrupted (e.g. checking if
the file is displayed on your PC monitor), or check if the file
format is supported by this equipment.
Classification Error item
Printer function error
Check item Measures
Setting • Printing using this function cannot be performed due to a
decoding process error which occurs because the PDF file
is encrypted incorrectly or encrypted in a language not
supported.
Classification Error item
Printer function error
Check item Measures
Setting • Delete one or more font already registered.
Classification Error item
Printer function error
Check item Measures
Setting • Reattempt the downloading. Recreate font data and
reattempt the downloading.
Classification Error item
Printer function error
Check item Measures
Setting • Check if the font to be deleted is registered (or pre-
registered) in this equipment.
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