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ERROR CODE and TROUBLESHOOTING
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8.5.7 Toner offset
Fig.8-15
Toner offset (Shadow image appears approx. 188 mm behind the high density image.)
Cause/Section Step Check item Measures Remarks
Fuser unit 1 Is the pressure between the
fuser belt and pressure roller
proper?
Check the pressure removal
parts and pressure
mechanism.
2 Is there scratch on the fuser
belt or pressure roller
surface?
Replace the fuser belt or the
pressure roller.
3 Has the fuser belt or pressure
roller reached its PM life?
Replace the fuser belt or the
pressure roller.
4 Is the fuser belt temperature
proper?
Check and correct the control
circuit.
Paper 5 Is the paper type
corresponding to its mode?
Use the proper type of paper
or select the proper mode.
6 Using recommended paper? Use the recommended paper.
Developer
material
7 Is the specified developer
used?
Use the specified developer
and toner.
Scanner 8 Are the mirrors, original glass
or lens dirty?
Clean them.
Image quality
control
9 Is the control activated? Check the image quality
control related codes.
Density 10 Is the density too high? Perform the forced
performing of image quality
closed-loop control (05-2742)
and then automatic gamma
adjustment.
Feeding direction
Approx.
188 mm
Shadow image
Black solid
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