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ERROR CODE and TROUBLESHOOTING
8 - 29
6. File sharing related error
2C62 Not enough memory Memory acquiring failure P. 8-227
2C63 Invalid Domain Address Terminal IP address unset P. 8-229
2C64 Invalid Domain Address Terminal mail address unset P. 8-229
2C65 Failed to connect to SMTP
server
SMTP address unset P. 8-230
2C66 Failed to connect to SMTP
server
Server time-out error P. 8-230
2C69 Failed to connect to SMTP
server
SMTP server connection error P. 8-230
2C6A Failed to send E-Mail message HOST NAME error (No RFC
error)
P. 8-230
2C6B Invalid address specified in
From: field
Terminal mail address error P. 8-231
2C6C Invalid address specified in To:
field
Destination mail address error
(No RFC error)
P. 8-231
2C70 SMTP service is not available SMTP client OFF P. 8-231
2C71 Failed SMTP Authentication SMTP authentication error P. 8-232
2C72 POP Before SMTP
Authentication Failed
POP before SMTP error P. 8-232
2C80 Failed to process received E-
mail job
E-mail transmission failure when
processing E-mail job received
P. 8-232
2C81 Failed to process received Fax
job
Process failure of FAX job
received
P. 8-232
2CC0 Job canceled Job canceling -
2CC1 Power failure occurred Power failure P. 8-233
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting
2D10 Illegal Job status System access abnormality P. 8-233
2D11 Not enough memory Insufficient memory P. 8-233
2D12 Illegal Job status Message reception error P. 8-234
2D13 Illegal Job status Message transmission error P. 8-234
2D14 Invalid parameter specified Invalid parameter P. 8-234
2D15 Document size exceeded limit or
maximum size.
Exceeding the maximum size
for file sharing
P. 8-234
2D30 Failed to create directory Directory creation failure P. 8-234
2D31 Failed to create file File creation failure P. 8-234
2D32 Failed to delete file File deletion failure P. 8-233
2D33 Failed to create file File access failure P. 8-234
2D40 Failed to convert image file format Image conversion abnormality P. 8-235
2D43 Encryption error. Failed to create
file
Encryption error P. 8-235
2D44 Creating the image file was not
permitted.
Encryption PDF enforced
mode error
P. 8-235
2D45 Failed in making meta data. Meta data creation error (Scan
to File)
P. 8-236
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting
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