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ERROR CODE and TROUBLESHOOTING
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[2D40] Image conversion abnormality
[2D43] Encryption error
[2D44] Encryption PDF enforced mode error
Check item Measures
Setting • Check if the access privilege to the storage directory is
writable.
• Check if the server or local disk has a sufficient space in
disk capacity.
Replace parts Remarks
Classification Error item
File sharing related error
Check item Measures
Setting • Turn the power OFF and then back ON. Perform the job in
error again.
• Replace the main memory and perform the job again.
• If the error still occurs, check that there is no job, and
initialize the shared folder with [5] + [C] + [POWER].
Replace parts Remarks
Classification Error item
File sharing related error
Check item Measures
Setting • Turn the power OFF and then back ON. Perform the job in
error again.
Replace parts Remarks
Classification Error item
File sharing related error
Check item Measures
Setting • Reset the encryption and perform the job in error again.
• If an image file not encrypted is created, consult your
administrators.
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