Toshiba e-STUDIO 6550Ce-STUDIO 5560C - Jam in Bridge Unit

e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
8 - 86
8.3.8 Jam in bridge unit
[E910] Paper not reaching the bridge unit transport sensor-1
[E920] Paper stopping at the bridge unit transport sensor-1
Equipment • Check if there is any paper in the equipment. Remove it if
there is.
• If a jam still occurs, turn the power OFF and then back ON
to check if the equipment operates normally.
Classification Error item
Paper transport jam
(Relay transport section)
The paper does not reach the bridge unit path entrance
sensor after it has passed the
Fuser transport sensor.(E910)
The trailing edge of the paper does not pass the bridge unit
path entrance sensor after its leading edge has reached the
sensor.(E920)
Check item Measures
Bridge unit • Check if there is any paper in the bridge unit and remove it
if there is
Bridge unit path entrance sensor • Sensor check
(Perform the input check: 03-[ALL]OFF/[1]/[B], 03-
[SCAN]ON/[3]/[D])
• Connector check
• Harness check
Transport path switching solenoid-1 • Solenoid check
(Perform the output check: 03-275)
• Connector check
• Harness check
Bridge unit transport entrance motor
Bridge unit transport exit motor
• Motor check
(Perform the output check (
Bridge unit transport entrance
motor
): 03-130/180)
(Perform the output check (
Bridge unit transport exit motor):
03-136)
• Connector check
• Harness check
LGC board • Connector check (CN307)
• Board check
DRV board • Connector check (CN537, CN539)
• Harness check
• Board check
PFC board • Connector check (CN500, CN515)
• Harness check
• Board check
Replace parts Remarks
Bridge unit transport sensor-1
Bridge unit transport entrance motor
Bridge unit transport exit motor
LGC board
DRV board
Check item Measures