e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
8 - 16
8.2.2 Service call
Error code Classification Contents Troubleshooting
C021 Copy process
related service call
Developer unit motor-YMC locking error: The
developer unit motor-YMC is not rotating
normally.
P. 8-174
C022 Developer unit mixer motor-YMC locking
error: The developer unit mixer motor-YMC is
not rotating normally.
P. 8-174
C023 Developer unit motor-K locking error: The
developer unit motor-K is not rotating
normally.
P. 8-175
C024 Developer unit mixer motor-K locking error:
The developer unit mixer motor-K is not
rotating normally.
P. 8-176
C130 Paper feeding
system related
service call
1st drawer tray abnormality: The tray-up motor
is not rotating or the 1st drawer tray is not
moving normally. (the case that paper can be
fed from any drawer except the 1st drawer)
P. 8-11 2
C140 2nd drawer tray abnormality: The tray-up
motor is not rotating or the 2nd drawer tray is
not moving normally. (the case that paper can
be fed from any drawer except the 2nd
drawer)
P. 8-11 2
C150 3rd drawer tray abnormality: The 3rd drawer
tray-up motor is not rotating or the 3rd drawer
tray is not moving normally. (the case that
paper can be fed from any drawer except the
3rd drawer)
P. 8-11 2
C160 4th drawer tray abnormality: The 4th drawer
tray-up motor is not rotating or the 4th drawer
tray is not moving normally. (the case that
paper can be fed from any drawer except the
4th drawer)
P. 8-11 2
C180 LCF tray-up motor abnormality: The LCF tray-
up motor is not rotating or the LCF tray is not
moving normally. (the case that paper can be
fed from any drawer except the LCF)
P. 8-11 3
C1A0 LCF end fence motor abnormality: The LCF
end fence motor is not rotating or the LCF end
fence is not moving normally. (the case that
paper can be fed from any drawer except the
LCF)
P. 8-11 3
C1C0 Option LCF tray-up motor abnormality: The
option LCF tray-up motor is not moving
normally
P. 8-11 4
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