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ERROR CODE and TROUBLESHOOTING
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[2C20] System management module access abnormality
[2C21] Job control module access abnormality
[2C22] Job control module access abnormality
[2C30] Directory creation failure
[2C31] File creation failure
[2C33] File access failure
[2C40] Image conversion abnormality
[2C62] Memory acquiring failure
Classification Error item
E-mail related error
Check item Measures
Setting • Turn the power OFF and then back ON. Perform the job in
error again.
• Check that there is no other job in progress, and format
the HDD with [5] + [C] + [POWER].
• If the recovery is still not completed, replace the SYS
board.
Replace parts Remarks
Classification Error item
E-mail related error
Check item Measures
Setting • Check if the access privilege to the storage directory is
writable.
• Check if the server or local disk has a sufficient space in
disk capacity.
Replace parts Remarks
Classification Error item
E-mail related error
Check item Measures
Setting • Turn the power OFF and then back ON. Perform the job in
error again.
• Replace the main memory and perform the job again.
Replace parts Remarks
Main memory
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