e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
8 - 228
[2C43] Encryption error
[2C44] Encryption PDF enforced mode error
[2C45] Meta data creation error (Scan to Email)
[2C60] HDD full failure during processing
Classification Error item
E-mail related error
Check item Measures
Setting • Turn the power OFF and then back ON. Perform the job in
error again.
Replace parts Remarks
Classification Error item
E-mail related error
Check item Measures
Setting • Reset the encryption and perform the job in error again.
• If an image file not encrypted is created, consult your
administrators.
Replace parts Remarks
Classification Error item
E-mail related error Creation of meta data failed when a user tried to perform
meta scan for Scan to Email.
Check item Measures
Setting Check the template settings. Perform the job in error again. If
the error still occurs, turn the power OFF and then back ON,
and then perform the job in error again.
Replace parts Remarks
Classification Error item
E-mail related error
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