e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
8 - 232
[2C71] SMTP authentication ERROR
[2C72] POP Before SMTP ERROR
[2C80] E-mail transmission failure when processing E-mail job received
[2C81] Process failure of FAX job received
Replace parts Remarks
Classification Error item
E-mail related error
Check item Measures
Setting • Check that SMTP authentication method, login name and
password are correct, then perform authentication again.
Replace parts Remarks
Classification Error item
E-mail related error
Check item Measures
Setting • Check that both the POP Before SMTP setting and POP3
setting are correct, then perform authentication again.
Replace parts Remarks
Classification Error item
E-mail related error
Check item Measures
Setting • Reset the “Received InternetFax Forward”.
Replace parts Remarks
Classification Error item
E-mail related error
Check item Measures
Setting • Reset the setting of the mail box or “Received InternetFax
Forward”.
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