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ERROR CODE and TROUBLESHOOTING
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Check item Measures
Setting • Data import failed because the specified file (Address
Book, department or user information) is incorrect or
damaged. Check if the file is incorrect or damaged, and
then reattempt the import.
• Check that no jobs remain and rebuild the databases
([5] + [C] + [POWER] ON -> [4] -> [1] LDAP DB or [2] Log
DB(Job,Msg)).
• If the error is not recovered, initialize the HDD ([5] + [C] +
[POWER] ON -> [3] -> [1]).
Notes:
• If the database is rebuilt with jobs remaining, be
sure to delete them after the rebuild.
• When “Rebuilding all databases ([5] + [C] +
[POWER] ON -> [4] -> [1] LDAP DB)” is performed,
all the data in the User, Role, Group, department
information and Address Book are deleted. If you
back up the data in advance, they will be recovered
by restoring them after rebuilding the database.
Replace parts Remarks
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