e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
8 - 338
Fuser unit 23 Are the fuser belt, pressure roller,
separation plate, separation fingers
and edge thermistor dirty?
To check the separation plate, take it
off and check its front and back
sides. Check the gap between the
separation plate and the fuser belt.
Clean the fuser belt, pressure roller,
separation plate, separation fingers
and edge thermistor.
If the separation plate has been taken
off, check the gap between the
separation plate and the fuser belt.
Then adjust the gap.
P. 6-106"6.11.4 Gap adjustment for
separation plate"
24 Is the rib of transport guide dirty? Clean the rib.
25 Check the settings of the self
diagnostic codes.
• Is the value for pressure roller
contact / release setting (08-
5248) “1” (Release)?
• Are the values for Plain paper:
Heater forced On time (08-2012-
0 to 3) “0” (Invalid)?
• Are the values for Time setting to
keep temperature for print
operation at print end (08-2179-0
to 2) “0” (Invalid)?
• Set the value for Pressure roller
contact / release setting (08-5248)
to “1” (Release).
• Set the values for Plain paper:
Heater forced On time (08-2012-0
to 3) to “0” (Invalid).
• Set the values for Time setting to
keep temperature for print
operation at print end (08-2179-0 to
2) to “0” (Invalid).
Cause/Section Step Check item Measures