e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
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[C5A1] SRAM board data abnormality (LGC board)
[C900] Connection error between the SYS board and the LGC board
[C901] System format error for scanner
Classification Error item
Optional communication related
service call
SRAM board data abnormality (LGC board)
Check item Measures
SRAM board • Connector check
• Board check
• Battery check
LGC board • Connector check
• Board check
Replace parts Remarks
SRAM board
LGC board
Classification Error item
Circuit related service call Connection error between the SYS board and the LGC board
Check item Measures
IMG board • Connector check (CN422, CN423, CN424)
• Board check
SYS board • Connector check (CN135)
• Board check
LGC board • Connector check (CN319, CN320)
• Board check
Replace parts Remarks
LGC board If the problem is not corrected with the replacement of the
LGC board, reinstall the removed LGC board and replace the
IMG board.
SYS board If the problem is still not corrected with the replacement of the
SYS board, reinstall the removed SYS board and replace the
IMG board.
IMG board
Classification Error item
Circuit related service call System format error for scanner
Check item Measures
Main power switch Does service call still occur even after turning OFF the main
power switch then back ON?
SLG board • Connector check (CN12)
• Board check
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