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ERROR CODE and TROUBLESHOOTING
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[2D65] Exceeding documents in folder: Creating new document is failed
[2D66] Storage capacity full failure during processing
[2D67] FTP service not available
Check item Measures
Setting • Reset the login name and password. Perform the job.
• Check if the account of the server is properly set up.
Replace parts Remarks
Classification Error item
File sharing related error
Check item Measures
Setting • Delete some documents in the folder.
Replace parts Remarks
Classification Error item
File sharing related error
Check item Measures
Setting • Delete the job in progress or being set or in the HOLD/
PRIVATE/PROOF/INVALID, and perform it again.
• Check if the server or local disk has a sufficient space in
disk capacity.
• Check that there is enough space in the server or local
disk.
Replace parts Remarks
Classification Error item
File sharing related error
Check item Measures
Setting • Check if the setting of FTP service is valid.
Replace parts Remarks
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