Xerox Phaser 6500 Service Manual

Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-89
Error Messages and Codes
2 In the Printer Diagnostic tests, use
Engine Diag > Motor Test > K Mode
Solenoid.
During this check, close the Front Cover.
Do you hear the K Mode Solenoid click
when you perform the K Mode Solenoid?
Go to step 3. Go to step 4.
3 Reseat the Feed Drive Assembly.
Does the error still occur when the power
is turned Off and On?
Go to step 8. Complete.
4 Check the connection between the MCU
Board and K Mode Solenoid.
Is P/J24 connected correctly?
Go to step 6. Reconnect the
connector P/
J24 correctly,
then go to
step 5.
5 Does the error still occur when the power
is turned Off and On?
Go to step 6. Complete.
6 Disconnect J24 from the MCU Board.
Is the voltage across P24-1 <=> ground
on the MCU Board, about +24 VDC when
the Interlock Switch (Interlock Harness
Assy) is pushed?
Go to step 7. Replace the
MCU Board.
(SFP,
page 8-138;
MFP,
page 8-160)
7 Disconnect P/J24 from the MCU Board.
Measure the resistance between J24-1
and J24-2.
Does the resistance measure about 80 to
110-ohm?
Replace the
MCU Board.
(SFP,
page 8-138;
MFP,
page 8-160)
Replace the
Feed Drive
Assembly.
(page 8-117)
8 Check the connections between the MCU
Board and K Mode Sensor.
Are P/J26 and P/J261 connected
correctly?
Go to step
10.
Reconnect the
connector(s) P/
J26 and/or P/
J261correctly,
then go to
step 9.
9 Does the error still occur when the power
is turned Off and On?
Go to step
10.
Complete.
10 Disconnect J26 from the MCU Board.
Is the voltage across P26-1 <=> ground
on the MCU Board, about +3.3 VDC?
Go to step
11.
Replace the
MCU Board.
(SFP,
page 8-138;
MFP,
page 8-160)
11 Perform the procedure “K Mode Sensor”
on page 4-24 to check the K Mode
Sensor operation.
Does the status (L or H) change when
you insert a piece of paper into the gap
of the K Mode Sensor?
Replace the
MCU Board.
(SFP,
page 8-138;
MFP,
page 8-160)
Replace the
Feed Drive
Assembly.
(page 8-117)
Troubleshooting Procedure (continued)
Step Actions and Questions Yes No

Xerox Phaser 6500 Specifications

General

Monthly Duty Cycle	Up to 40, 000 pages
Duplex Printing	Manual
Print Technology	Laser
Maximum Print Resolution	600 x 600 x 4 dpi
First Page Out Time	As fast as 12 seconds
Connectivity	USB 2.0, Ethernet
Paper Capacity	250 sheets + 1 sheet bypass tray
Supported Operating Systems	Windows, Mac OS, Linux
Print Speed	Up to 24 ppm (color) / Up to 24 ppm (black)