UNIVERGE SV8100 Issue 10.1
Programming Manual xi
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34-07: E&M Tie Line Timer ................................................................2-460
34-08: Toll Restriction Data for E&M Tie Lines ..................................2-461
34-09: ANI/DNIS Service Options ......................................................2-462
34-11: E1 Trunk Basic Setup (OT) ....................................................2-465
Program 35 : SMDR Account Code Setup
35-01: SMDR Options ........................................................................2-467
35-02: SMDR Output Options ............................................................2-469
35-03: SMDR Port Assignment for Trunk Group ...............................2-472
35-04: SMDR Port Assignment for Department Groups ....................2-473
35-05: Account Code Setup ...............................................................2-474
35-06: Verified Account Code Table ..................................................2-476
Program 40 : Voice Recording System
40-07: Voice Prompt Language Assignment for VRS ........................2-477
40-10: Voice Announcement Service Option .....................................2-479
40-11: Preamble Message Assignment .............................................2-481
Program 41 : ACD Setup
41-01: System Options for ACD ........................................................2-483
41-02: ACD Group and Agent Assignments ......................................2-484
41-03: Incoming Ring Group Assignment for ACD Group .................2-485
41-04: ACD Group Supervisor ...........................................................2-486
41-05: ACD Agent Work Schedules ..................................................2-487
41-06: Trunk Work Schedules ...........................................................2-488
41-07: ACD Weekly Schedule Setup .................................................2-489
41-08: ACD Overflow Options ...........................................................2-490
41-09: ACD Overflow Table Setting ...................................................2-492
41-10: ACI Delay Announcement ......................................................2-493
41-11: VRS Delay Announcement .....................................................2-494
41-12: Night Announcement Setup ....................................................2-496
41-13: VRS Message Number for Night Announcement ...................2-497
41-14: ACD Options Setup ................................................................2-498
41-15: ACD Queue Alarm Information ...............................................2-501