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xii Table of Contents
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Issue 10.1 UNIVERGE SV8100
41-16: ACD Threshold Overflow ........................................................ 2-503
41-17: ACD Login Mode Setup .......................................................... 2-504
41-18: ACD Agent Identity Code Setup ............................................. 2-505
41-19: ACD Voice Mail Delay Announcement ................................... 2-507
41-20: ACD Queue Display Settings ................................................. 2-509
41-21: ACD Login ID Setup ............................................................... 2-511
41-22: ACD Skill Based Routing Setup ............................................. 2-512
41-23: ACD Skill Table Setup ............................................................ 2-513
41-24 : ACD Caller ID Base Routing Setup ...................................... 2-514
Program 42 : Hotel Setup
42-01 : System Options for Hotel/Motel ............................................. 2-515
42-02 : Hotel/Motel Telephone Setup ................................................ 2-518
42-03 : Class of Service Options (Hotel/Motel) ................................. 2-520
42-04 : Hotel Mode One-Digit Service Codes ................................... 2-522
42-05 : Hotel Room Status Printer ..................................................... 2-523
42-06 : PMS Service Setting ............................................................. 2-524
42-07 : PMS Restriction Level Conversion Table .............................. 2-526
42-08: Text Message Setup for Hotel Room Status .......................... 2-527
42-09 : Flexible Setup for Room Status ............................................. 2-529
Program 44 : ARS/F-Route Setup
44-01: System Options for ARS/F-Route .......................................... 2-531
44-02: Dial Analysis Table for ARS/F-Route Access ......................... 2-532
44-03: Dial Analysis Extension Table ................................................ 2-534
44-04: ARS/F-Route Selection for Time Schedule ............................ 2-536
44-05: ARS/F-Route Table ................................................................ 2-537
44-06: Additional Dial Table .............................................................. 2-539
44-07: Gain Table for ARS/F-Route Access ...................................... 2-540
44-08: Time Schedule for ARS/F-Route ............................................ 2-542
44-09: Weekly Schedule for ARS/F-Route ........................................ 2-544
44-10: Holiday Schedule for ARS/F-Route ........................................ 2-545
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