e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
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[5018] TOSHIBA Remote monitoring system error (Invalid DNS error)
[5019] TOSHIBA Remote monitoring system error (Connection error)
[501A] TOSHIBA Remote monitoring system error (Proxy error)
[501B] TOSHIBA Remote monitoring system error (No URL (host/port) or invalid path)
Classification Error item
Communication error with external
application
DNS address is invalid.
Check item Measures
Setting Set the correct DNS address.
If any setting is needed in DNS, consult your administrators.
Replace parts Remarks
Classification Error item
Communication error with external
application
Settings for initial URL and proxy are incorrect.
Check item Measures
Setting Perform the correct settings for initial URL and proxy.
Replace parts Remarks
Classification Error item
Communication error with external
application
IP address or port for proxy setting is invalid.
Check item Measures
Setting Set the correct IP address or port for the proxy setting.
If any setting is needed in proxy, consult your administrators.
Replace parts Remarks
Classification Error item
Communication error with external
application
Initial URL is invalid.
Check item Measures
Setting Set the correct initial URL.
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