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ERROR CODE and TROUBLESHOOTING
8 - 21
CC31 Finisher related
service call
Transport motor abnormality: The transport
motor is not rotating or the stack transport
roller -1 and -2 is not rotating normally. [MJ-
1103/1104]
P. 8-151
CC41 Paper holder cam home position abnormality:
The paper holder cam is not at the home
position. [MJ-1103/1104]
P. 8-152
CC51 Sideways adjustment motor (M2) abnormality:
Sideways adjustment motor is not rotating or
puncher is not shifting normally. [MJ-1103/
1104 (when MJ-6102 is installed)]
P. 8-152
CC52 Skew adjustment motor (M1) abnormality:
Skew adjustment motor is not rotating or
puncher is not shifting normally. [MJ-1103/
1104 (when MJ-6102 is installed)]
P. 8-153
CC60 Punch motor abnormality: Punch motor is not
rotating or puncher is not shifting normally.
[MJ-1103/1104 (when MJ-6102 is installed)]
P. 8-153
CC61 Punch motor (M3) home position detection
error: Punch motor is not rotating or puncher is
not shifting normally. [MJ-1103/1104 (when
MJ-6102 is installed)]
P. 8-154
CC71 Punch ROM checksum error
[MJ-6102]
P. 8-154
CC72 Punch RAM read/write error
[MJ-6102]
P. 8-154
CC73 Punching device power supply abnormality P. 8-154
CC74 Punch unit transport pulse abnormality P. 8-154
CC80 Rear alignment motor abnormality
[MJ-1103/1104]
P. 8-155
CD60 Process related
service call
Sub-hopper toner sensors abnormality. P. 8-179
CD61 Sub-hopper toner motor-Y abnormality. P. 8-180
CD62 Sub-hopper toner motor-M abnormality. P. 8-180
CD63 Sub-hopper toner motor-C abnormality. P. 8-180
CD64 Sub-hopper toner motor-K abnormality. P. 8-180
CD71 Waste toner transport motor locking error: The
auger in the waste toner transport path does
not rotate.
P. 8-181
CD80 TRU waste toner motor locking error: The
auger (TRU side) in the TRU waste toner
transport path does not rotate.
P. 8-181
CD81 TRU waste toner transport motor locking error:
The auger (waste toner box side) in the TRU
waste toner transport path does not rotate.
P. 8-182
CD82 TRU waste toner full-status error - P. 8-182
CDE0 Paddle motor abnormality: The paddle motor
is not rotating or the paddle is not rotating
normally. [MJ-1103/1104]
P. 8-155
Error code Classification Contents Troubleshooting
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