Toshiba e-STUDIO 6550Ce-STUDIO 5560C - Page 898

e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
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[CB12] Buffer roller drive motor abnormality
[CB13] Finisher exit motor (M11) abnormality
Check item Measures
Buffer tray guide • Is there any mechanical problem when the buffer tray
guide is opened/closed while the buffer roller is lifted up?
Buffer tray guide motor (M3). • Motor check
• Connector check
• Harness check
Finisher control board • Connector check (CN18)
• Board check
Replace parts Remarks
Buffer tray guide motor.
Finisher control board
Classification Error item
Finisher related service call The buffer roller drive motor is not rotating or the buffer roller
is not moving normally. [MJ-1103/1104]
Check item Measures
Buffer roller • Is there any mechanical problem when the buffer roller is
rotated?
Buffer roller drive motor (M6). • Motor check
• Connector check
• Harness check
Finisher control board • Connector check (CN18)
• Board check
Replace parts Remarks
Buffer roller drive motor
Finisher control board
Classification Error item
Finisher related service call
Check item Measures
Exit roller • Is there any mechanical problem when the exit roller is
rotated?
Exit motor (M11). • Motor check
• Connector check
• Harness check
Finisher control board • Connector check (CN13)
• Board check
Replace parts Remarks
Exit motor