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ERROR CODE and TROUBLESHOOTING
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[CB14] Paper pusher arm motor (M10) abnormality
[CB30] Movable tray shift motor abnormality
[CB31] Movable tray paper-full detection error
Finisher control board
Classification Error item
Finisher related service call
Check item Measures
Paper pusher cam • Is there any mechanical problem when the paper pusher
cam is rotated?
Assist arm motor (M10) • Motor check
• Connector check
• Harness check
Finisher control board • Connector check (CN13)
• Board check
Replace parts Remarks
Assist arm motor
Finisher control board
Classification Error item
Finisher related service call The movable tray shift motor is not rotating or the movable
tray is not moving normally. [MJ-1103/1104]
Check item Measures
Movable tray • Is there any mechanical problem when the movable tray is
moved?
Movable tray shift motor (M12) • Motor check
• Connector check
• Harness check
Movable tray position-A/-B/-C sensor
(S13, S14, S15)
• Sensor check
• Connector check
• Harness check
Finisher control board • Connector check (CN8)
• Board check
Replace parts Remarks
Movable tray shift motor
Movable tray position-A/-B/-C sensor
Finisher control board
Classification Error item
Finisher related service call The actuator of the movable tray paper-full detection sensor
does not move smoothly. [MJ-1103/1104]
Replace parts Remarks
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