Figure 162: Upload Voice Prompts Package .................................................................................................... 256
Figure 163: Record New IVR Prompt ............................................................................................................... 257
Figure 164: Upload IVR Prompt ........................................................................................................................ 258
Figure 165: Download All Custom Prompt ........................................................................................................ 258
Figure 166: Voicemail Settings.......................................................................................................................... 260
Figure 167: Voicemail Email Settings ............................................................................................................... 264
Figure 168: Voicemail Group............................................................................................................................. 265
Figure 169: Ring Group ..................................................................................................................................... 266
Figure 170: Ring Group Configuration .............................................................................................................. 268
Figure 171: Sync LDAP Server option .............................................................................................................. 270
Figure 172: Manually Sync LDAP Server ......................................................................................................... 271
Figure 173: Ring Group Remote Extension ...................................................................................................... 271
Figure 174: Restrict Calls .................................................................................................................................. 272
Figure 175: Multicast Paging............................................................................................................................. 274
Figure 176: 2-way Intercom .............................................................................................................................. 275
Figure 177: 1-way Paging ................................................................................................................................. 276
Figure 178: Announcement Paging ................................................................................................................... 277
Figure 179: Private Intercom ............................................................................................................................. 279
Figure 180: Page/Intercom Group Settings ...................................................................................................... 280
Figure 181: Schedule Paging/Intercom page.................................................................................................... 280
Figure 182: Creating a scheduled paging/intercom call .................................................................................... 281
Figure 183: Call Queue ..................................................................................................................................... 282
Figure 184: Static Agents limit........................................................................................................................... 286
Figure 185: Agent Login Settings ...................................................................................................................... 287
Figure 186: Call Queue Statistics ..................................................................................................................... 289
Figure 187 : Automatic Download Settings - Queue Statistics ......................................................................... 290
Figure 188: Agent details .................................................................................................................................. 291
Figure 189: Login Record .................................................................................................................................. 291
Figure 190: Pause Log ...................................................................................................................................... 292
Figure 191: Global Queue Settings ................................................................................................................... 292
Figure 192: Switchboard Summary ................................................................................................................... 294
Figure 193: Call Queue Switchboard ................................................................................................................ 295
Figure 194: Queue Agent .................................................................................................................................. 296
Figure 195: Edit Pickup Group .......................................................................................................................... 297
Figure 196: Edit Pickup Feature Code .............................................................................................................. 298
Figure 197: Music On Hold Default Playlist ...................................................................................................... 299
Figure 198: Play Custom Prompt ...................................................................................................................... 300
Figure 199: Information Prompt ........................................................................................................................ 300
Figure 200: Record Custom Prompt ................................................................................................................. 301
Figure 201: Fax Settings ................................................................................................................................... 302
Figure 202: Configure Analog Trunk without Fax Detection ............................................................................. 304