UCM6200 Series User Manual
Version 1.0.20.38
the user needs to enter the next digit within the timeout. If no digit is
detected within the timeout, the UCM6200 will consider the entries
complete. The default timeout is 3 seconds.
After playing the prompts in the IVR, the UCM6200 will wait for the DTMF
entry within the timeout (in seconds). If no DTMF entry is detected within
the timeout, a timeout prompt will be played. The default setting is 10
seconds.
Select the prompt message to be played when timeout occurs.
Select the prompt message to be played when an invalid extension is
pressed.
Response Timeout Prompt
Repeats
Configure the number of times to repeat the prompt if no DTMF input is
detected. When the loop ends, it will go to the timeout destination if
configured, or hang up. The default setting is 3.
Invalid Input Prompt Repeats
Configure the number of times to repeat the prompt if the DTMF input is
invalid. When the loop ends, it will go to the invalid destination if
configured, or hang up. The default setting is 3.
Select the voice prompt language to be used for this IVR. The default
setting is "Default" which is the selected voice prompt language under Web
GUI→PBX Settings→Voice Prompt→Language Settings. The
dropdown list shows all the current available voice prompt languages on
the UCM6200. To add more languages in the list, please download voice
prompt package by selecting "Check Prompt List" under Web GUI→PBX
Settings→Voice Prompt→Language Settings.
Key Press Event:
Press 0
Press 1
Press 2
Press 3
Press 4
Press 5
Press 6
Press 7
Press 8
Press 9
Press *
Timeout
Invalid
Select the event for each key pressing for 0-9, *, Timeout and Invalid. The
event options are:
• Extension
• Voicemail
• Conference Rooms
• Voicemail Group
• IVR
• Ring Group
• Queues
• Page Group
• Fax
• Custom Prompt
• Hangup
• DISA
• Dial By Name
• External Number
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