• Filename must be set as the extension number with 18 characters max. For example, the recorded
file name 1000.wav will be used for extension 1000.
2. Go under web GUI PBX Settings → Voice Prompt → Username Prompt and click on
button.
3. Select the recorded file to upload it and press Save and Apply Settings.
4. To delete username prompts, either click on the button to delete a single file or select multiple files
and click on Delete button to delete multiple prompts at once.
Record Username via Voicemail Menu
The second option to record username is using voicemail menu, please follow below steps:
• Dial *98 to access the voicemail
• After entering the desired extension and voicemail password, dial “0” to enter the recordings menu and
then “3” to record a name.
Another option is that each user can record their own name by following below steps:
• The user dials *97 to access his/her voicemail
• After entering the voicemail password, the user can press “0” to enter the recordings menu and then “3”
to record his name.
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