CDR
CDR (Call Detail Record) is a data record generated by the PBX that contains attributes specific to a single
instance of phone call handled by the PBX. It has several data fields to provide detailed description for the call,
such as phone number of the calling party, phone number of the receiving party, start time, call duration, etc.
On the UCM6200, the CDR can be accessed under Web GUI→CDR→CDR. Users could filter the call report by
specifying the date range and criteria, depending on how the users would like to include the logs to the report.
Click on "Search" button to display the generated report.
Important Note: Starting from fw 1.0.15.16, the UCM has CDR separation and it will display only CDR for the
current month. To view data of the previous months, users will need to apply a filter with a specified date range.
Figure 303: CDR Filter
Table 139: CDR Filter Criteria
• Inbound calls: Inbound calls are calls originating from a non-internal source
(like a VoIP trunk) and sent to an internal extension.
• Outbound calls: Outbound calls are calls sent to a non-internal source (like
a VoIP trunk) from an internal extension.
• Internal calls: Internal calls are calls from one internal extension to another
extension and not sent over a trunk.
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