Call Failure Tone Settings
SIP Trunk Prompt Tone
Prompt Tone Settings tab has been added to the UCM to help users choose which prompt will be played by
the UCM during call failure, the following voice message responses have been added and can be set to be
played for 4XX, 5XX, and 6XX call failures:
• Default for 404 and 604 status codes: “Your call can’t be completed as dialed. Please check the number
and dial again.”
• Default for 5xx status codes: “Server error. Please check your device.”
• Default for 403 and 603 status codes: “The call was rejected by the server. Please try again later.”
• Default for all other status codes: “All circuits are busy now. Please try again later.”
Additionally, custom voice messages recorded and uploaded in PBX Settings→Voice Prompt→Custom
Prompt can be used for these failure responses instead of the default messages.
Figure 246: SIP Trunk Prompt Tone
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