• Select the sound files and click on to delete all selected music on hold files.
Note: the size for the uploaded file should be less than 30M, the compressed file will be applied to the entire
MoH.
The UCM can play selected MOH files to extensions by initiating calls to them from the Manage Music on Hold
page
Steps to play the music on hold file:
1. Click on the button for the Music on Hold file.
2. In the prompted window, select the extension to playback and click .
Figure 198: Play Custom Prompt
3. The selected extension will ring.
4. Answer the call to listen to the music playback.
Users could also record their own Music on hold to override an existing custom prompt, this can be done by
following those steps:
1. Click on .
2. A prompt of confirmation will pop up, as shown below.
Figure 199: Information Prompt
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