Figure 244: Upload Custom Prompt ................................................................................................................. 356
Figure 245: Download All Custom Prompt ........................................................................................................ 356
Figure 246: SIP Trunk Prompt Tone .................................................................................................................. 357
Figure 247: General call Failure Prompts ......................................................................................................... 358
Figure 248: Settings→Recordings Storage ...................................................................................................... 359
Figure 249: Recordings Storage Prompt Information ....................................................................................... 360
Figure 250: Recording Storage Category ......................................................................................................... 360
Figure 251: Transparent Call-Info ..................................................................................................................... 367
Figure 252: FXS Ports Signaling Preference .................................................................................................... 370
Figure 253: FXO Ports ACIM Settings .............................................................................................................. 370
Figure 254: DAHDI Settings .............................................................................................................................. 372
Figure 255: GDMS Developer Mode Button ..................................................................................................... 373
Figure 256: GDMS API Credentials .................................................................................................................. 373
Figure 257: GDMS Settings .............................................................................................................................. 374
Figure 258: UCM on GDMS .............................................................................................................................. 375
Figure 259: UCM SIP Extensions on GDMS .................................................................................................... 375
Figure 260: CTI Server Listening port ............................................................................................................... 380
Figure 261: SugarCRM Basic Settings ............................................................................................................. 382
Figure 262: CRM User Settings ........................................................................................................................ 383
Figure 263: vTigerCRM Basic Settings ............................................................................................................. 384
Figure 264: CRM User Settings ........................................................................................................................ 385
Figure 265: ZohoCRM Basic Settings ............................................................................................................... 385
Figure 266: CRM User Settings ........................................................................................................................ 386
Figure 267: Salesforce Basic Settings .............................................................................................................. 387
Figure 268: Salesforce User Settings ............................................................................................................... 388
Figure 269: Enabling ACT! CRM ....................................................................................................................... 388
Figure 270: Enabling CRM on the User Portal.................................................................................................. 389
Figure 271: UCM & PMS interaction ................................................................................................................. 391
Figure 272: UCM & HSC PMS interaction ........................................................................................................ 392
Figure 273: UCM & Mitel PMS interaction ........................................................................................................ 392
Figure 274: Enable PMSAPI ............................................................................................................................. 393
Figure 275: Create New Room ......................................................................................................................... 395
Figure 276: Room Status .................................................................................................................................. 395
Figure 277: Add batch rooms ............................................................................................................................ 396
Figure 278: Create New Wake Up Service ....................................................................................................... 396
Figure 279: Wakeup Call executed ................................................................................................................... 397
Figure 280: Create New Mini Bar ...................................................................................................................... 397
Figure 281: Create New Maid ........................................................................................................................... 398
Figure 282: Create New Consumer Goods ....................................................................................................... 398
Figure 283: Mini Bar .......................................................................................................................................... 399
Figure 284: Create New Wakeup Service ......................................................................................................... 400