Name: Grandstream Networks UCM6200 Series
Brand: Grandstream Networks
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UCM6200 Series User Manual 
Version 1.0.20.38 
Configure Ring Group ....................................................................................................................... 266 
Remote Extension in Ring Group ..................................................................................................... 269 
RESTRICT CALLS ................................................................................. 272 
Configure Restrict Calls .................................................................................................................... 272 
PAGING AND INTERCOM GROUP ....................................................... 274 
Configure Paging/Intercom Group .................................................................................................... 274 
Configure Multicast Paging ....................................................................................................... 274 
Configure 2-way Intercom ......................................................................................................... 275 
Configure 1-way Paging ............................................................................................................ 276 
Configure Announcement Paging ............................................................................................. 277 
Configure Private Intercom ....................................................................................................... 278 
Paging/Intercom Group Settings ............................................................................................... 280 
Configure a Scheduled Paging/Intercom .......................................................................................... 280 
CALL QUEUE ........................................................................................ 282 
Configure Call Queue ....................................................................................................................... 282 
Call Center Settings and Enhancements ......................................................................................... 287 
Queue Statistics ............................................................................................................................... 289 
Agent Details ............................................................................................................................. 290 
Login Record ............................................................................................................................. 291 
Pause Log ................................................................................................................................. 291 
Global Queue Settings ..................................................................................................................... 292 
Switchboard ...................................................................................................................................... 294 
PICKUP GROUPS .................................................................................. 297 
Configure Pickup Groups ................................................................................................................. 297 
Configure Pickup Feature Code ....................................................................................................... 297 
MUSIC ON HOLD ................................................................................... 299 
FAX SERVER ......................................................................................... 302 
Configure Fax/T.38 ........................................................................................................................... 302 
Receiving Fax ................................................................................................................................... 304 
Example Configuration to Receive Fax from PSTN Line .......................................................... 304 
Example Configuration for Fax-To-Email .................................................................................. 306 
FAX Sending ..................................................................................................................................... 308 
BUSY CAMP-ON .................................................................................... 309 
PRESENCE ............................................................................................ 310 