3-6 Phaser 6300/6350 Color Laser Printer Service Manual
Error Message Summary
The Error Message Summary table lists possible errors, along with the corresponding
code, and page reference for the corrective procedure. The Control Panel Message
column shows the message as is appears on the printer’s display when the error occurs
during normal operation. The Code column lists codes listed on the printer Status
page, logged by the Service Usage Profile, and displayed by the Diagnostic Fault
History utility. For fatal and jam errors, these codes also appear in Help text. The Go
to Page column references the procedure related to the error. Use this table to identify
the proper procedure to clear the reported error.
Note
Appendix A includes a complete list of Codes arranged in numeric order.
Error Message Summary
Control Panel Message Code Go to Page
Jam Errors
Jam at Fuser; Open Front Door B to Clear 152 3-11
Jam at Duplex; Open Front Door B to Clear 153 3-13
Jam at Registration Roller 154 3-15
Misfeed at Tray 1 (MPT); Open Front Door A to Clear
Misfeed at Tray 2; Open Tray and Front Door A to Clear
Misfeed at Tray 3; Open Tray and Front Door A to Clear
Misfeed at Tray 4; Open Tray and Front Door A to Clear
Misfeed at Tray 5; Open Tray and Front Door A to Clear
155
156
157
158
159
3-17
3-20
3-23
3-26
3-29
Door and Cover Errors
Close Front Door 150 3-31
Consumable/Routine Maintenance Item Errors
Non-Phaser 6300/6350 Fuser 94 3-50
Non-Xerox Imaging Unit 95 3-52
Replace [C][M][Y][K] Toner Cartridge 90, 91, 92, 93
96, 97, 98, 99
3-48
Replace Maintenance Kit 101 3-51
Dusty Density Sensor 151 3-44
Replace [C][M][Y][K] Toner Cartridge 202, 203, 204, 205 3-42
Replace Imaging Unit 196 3-34
Replace Transfer Roller 197 3-37
Replace Transfer Roller 206 3-37
Replace Fuser 207 3-39
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