Error Messages and Codes 3-35
Install or Reseat Transfer Roller
The printer does not detect the presence of the Transfer Roller.
Applicable Status Code:
Code 213: Install or Reseat Transfer Roller
Initial Actions:
■ Ensure the CTD (ADC) Sensor is clean and the Transfer Roller is installed 
correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Procedure Table 
Step Actions and Questions Yes No
1
Check the following for evidence of fault or 
damage:
■ Imaging Unit PL6.1.1
■ CRUM Connector PL7.1.4
Is there any damage?
Replace any 
damaged parts.
Go to Step 2.
2
Replace the Imaging Unit.
Does the error persist?
Go to Step 3. Complete
3
Check Imaging Unit CRUM connection.
Are P/J710 and P/J484 connected?
Go to Step 4. Reconnect the 
CRUM Connector.
4
Check all pins on the PHD2 Harness 
PL7.1.7 for continuity.
1. Disconnect P/J710 and P/J484.
2. Check continuity between J484<=>J710
Go to Step 5. Replace the PHD2 
Harness.
5
Check all pins on the FAN/PHD/MOT 
Harness for continuity.
1. Disconnect P/J484 and P/J48.
2. Check continuity between J48 <=> P484
Replace the 
Engine Control 
Board 
(
page 8-104).
Replace the FAN/
PHD/MOT Harness
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ CTD (ADC) Sensor, PL5.2.19
■ Transfer Roller, PL5.1.4
■ FSR/ADC Harness, PL5.2.28
■ Print Engine Map 2 - P/J Locator (page 10-6)
■ Print Engine Wiring Xerographics (1/2) (page 10-24)