Error Messages and Codes 3-33
Consumable/Routine Maintenance Procedures
Install or Reseat Imaging Unit
The Imaging Unit CRUM fails to detect the Imaging Unit.
Applicable Status Code:
Code 212: Install or Reseat Imaging Unit
Initial Actions:
â– Remove and reseat the Imaging Unit.
â– Ensure that Door C is fully closed.
â– Cycle printer power.
â– If the problem persists, follow the procedure below
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
â– Imaging Unit, PL6.1.1
â– CRUM Connector, PL7.1.4
â– PHD2 Harness, PL7.1.7
â– FAN/PHD/MOT Harness, PL10.1.9
â– Print Engine Map 2 - P/J Locator (page 10-6)
â– Print Engine Laser Unit Wiring (page 10-23)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Remove the Imaging Unit.
Inspect the printer cavity for damage,
debris, and toner under the auger area
preventing the Imaging Unit from being
seated properly.
Is there foreign material or damage?
Remove foreign
material.
Vacuum out loose
toner if found.
Go to Step 2.
2
Inspect and reseat the Imaging Unit.
Does the error persist?.
Go to Step 3. Complete
3
Check Imaging Unit CRUM connection.
Are P/J710 and P/J484 connected?
Go to Step 4. Reconnect the
CRUM.
4
Check all pins on the PHD2 Harness
PL7.1.7 for continuity.
1. Disconnect P/J710 and P/J484.
2. Check continuity between J484<=>J710.
Go to Step 5 Replace PHD2
Harness.