3-74 Phaser 6300/6350 Color Laser Printer Service Manual
Fuser Firmware Failure
A failure was detected in the Fuser Firmware.
Applicable Status Code:
Code 76: Fuser Firmware (CRUM) Failure.
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Avoid the potential of electric shock by removing the power cord from the
wall outlet prior to performing the following procedure.
Caution
Allow adequate time for the Fuser to cool before servicing the printer.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
â– Fuser, PL5.1.1
â– FSR/ADC Harness, PL5.2.28
â– Engine Control Board, PL9.1.16
â– Print Engine Map 2 - P/J Locator (page 10-6)
â– Print Engine Map 3- P/J Locator (page 10-7)
â– Print Engine Fuser Wiring (page 10-22)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the Fuser for damage.
Is the Fuser damaged?
Replace the Fuser
(
page 8-5).
Go to Step 2.
2
Check the Fuser connection for damage.
Any broken or bent pins?
Repair or replace
the parts.
Go to Step 3.
3
Replace the Fuser.
Does the error persist?
Go to Step 4. Complete
4
Check all pins on the FSR/ADC Harness
PL5.2.28 for continuity.
1. Disconnect P/J36 and P/J361.
2. Check continuity between J36 <=> J361.
Replace the Engine
Control Board
(
page 8-104).
Replace the FSR/
ADC Harness.